ee66's Privacy Policy

1 Definitions & Scope

In this Policy, "ee66", "we", "our" refers to the ee66 platform and the entity operating it. "User", "you" refers to any person or entity who visits the ee66 website, registers an account, or uses our services.

This Policy applies to all services operated under the ee66.mom domain, including slot games, live casino, sports betting, and other online gaming features. This Policy applies to all users accessing our platform from Bangladesh.

1.1 What "Personal Information" Means

"Personal information" means any information that can directly or indirectly identify a specific individual. This includes name, national ID number, phone number, email address, bank and mobile banking details, IP address, and device identifiers.

2 Information We Collect

ee66 collects only necessary and relevant information. We collect information from the following sources:

2.1 Information You Provide Directly

• At registration: full name, date of birth, email address, phone number, and password
• During identity verification: photo of national ID or passport
• During financial transactions: information required for bKash, Nagad, Rocket, Upay, or bank transfers
• When contacting customer support: information sent via chat messages or email

2.2 Automatically Collected Information

• IP address and approximate geographic location
• Browser type, version, and language preference
• Device type, operating system, and screen resolution
• Browsing activity on the website, page views, and session duration
• Information collected through cookies and similar tracking technologies
• Gaming history and betting patterns (for responsible gaming monitoring)

2.3 Information Received from Third Parties

We may receive necessary transaction-related information from identity verification services, fraud prevention agencies, and our payment processing partners bKash, Nagad, Rocket, and Upay.

3 Purpose of Data Use

ee66 uses your personal information for the following legitimate purposes:

4 Data Storage & Security

ee66 takes industry-standard technical and administrative measures to protect your personal information. Our platform is fully secured with SSL (Secure Sockets Layer) encryption technology.

4.1 Technical Security Measures

• All data transmission between your browser and our servers is encrypted using SSL/TLS protocols
• Sensitive information such as passwords is stored in the database in hashed form — never as plain text
• Payment information is processed in a PCI-DSS compliant secure environment
• Regular security audits and vulnerability assessments are conducted on our systems
• Automated monitoring systems are active to detect suspicious activity

4.2 Administrative Security Measures

• Only authorized personnel can access personal information on a need-to-know basis
• All staff receive regular training on data protection
• Confidentiality agreements are executed with third-party service providers

4.3 Data Retention Period

We retain information while your account is active and after it is closed to meet applicable legal requirements. Financial transaction records are generally kept for a minimum of five years. To find out about specific information we hold, contact us at [email protected].

5 Data Disclosure & Sharing

ee66 does not sell your personal information or provide it to third parties for commercial purposes. However, information may be shared on a limited basis in the following circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and banks to complete financial transactions
• Identity Verification Services: Authorized verification service providers to complete the KYC (Know Your Customer) process
• Technology Service Providers: Contracted partners for hosting, cloud storage, and technology services, who are bound by strict confidentiality agreements
• Law Enforcement Agencies: In response to a valid court order or mandatory request from a government authority
• Fraud Prevention: With relevant agencies as needed to prevent illegal activity, money laundering, or fraud

Outside the cases listed above, ee66 does not transfer your information to any third party without your consent.

6 Cookie Policy

ee66 uses cookies and similar technologies to improve your browsing experience and to operate our services effectively.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your language preference, game settings, and personalized experience
• Analytics Cookies: To understand which parts of the website are used most. This information is processed in aggregate and anonymous form.

6.2 Cookie Controls

You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may cause some ee66 services to not function properly.

7 Your Rights

As an ee66 user, you have the following rights regarding your personal information:

To exercise any of the above rights, email us at [email protected]. We will process your request as quickly as possible within the limits of legal requirements. In some cases, certain requests may not be fully fulfilled due to legal obligations or security reasons — in such cases, we will inform you of the reason.

8 Protection of Minors

ee66 strictly does not provide services to anyone under the age of 21. We do not intentionally collect any information from minors. An age verification process is followed at the time of account registration. If we learn that information has been collected from a minor, we will immediately delete that information and close the associated account.

If you believe a minor has created an account on our platform, please notify us immediately at [email protected].

9 International Data Transfers

ee66 primarily serves users in Bangladesh. However, some of our technical infrastructure may be operated on servers outside Bangladesh. In such cases, we ensure that transferred data is protected in a manner consistent with applicable data protection standards and this Policy.

Data stored on foreign servers is also subject to the same level of protection under this Privacy Policy, and our third-party partners are bound by international data protection agreements.

10 Third-Party Links & Services

ee66's services use software from game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and other game developers. These third-party services operate under their own privacy policies.

ee66 is not responsible for the data collection practices of any external links or third-party content present on our website. We recommend that you review the privacy policy of the relevant third party.

11 Response to Security Breaches

If there is a risk that the security of your information has been compromised for any reason, ee66 will promptly take the following steps:

1. Identify the breach and take immediate remedial action
2. Notify the relevant authorities in accordance with applicable law
3. Inform affected users whose data has been impacted as quickly as possible
4. Take necessary technical measures to prevent a similar incident in the future

Report any security-related concerns immediately to [email protected].

12 Changes to This Policy

ee66 reserves the right to update this Privacy Policy from time to time. In the event of changes, we will notify you in the following ways:

• A new version will be published on this page of the website and the "Last Updated" date will be changed
• For significant changes, a notice will be sent to your registered email address
• A notification may be shown when you log in to the platform

Continued use of ee66 after a policy change indicates that you have accepted the updated policy. If you do not agree with the new policy, contact us to close your account.

13 Contact & Complaint Resolution

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our customer support team is available 24 hours a day, 7 days a week to assist in both Bengali and English.

We will process your request as quickly as possible. In some cases, additional verification may be required due to legal limitations.